Thank you for shopping with MINI MOTORZ LAKEWOOD LLC. Please review the following Shipping Policy regarding order processing, shipping methods, delivery estimates, and shipping-related questions for our remote control toy cars, kids ride-on electric vehicles, and toy motorcycles.

1. Shipping Destinations

We currently ship within the United States and selected international regions where available.

Shipping availability may vary depending on product size, battery restrictions, and destination regulations.

At this time, some oversized ride-on vehicles may only be available for domestic U.S. shipping.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or public holidays
• Processing time is separate from shipping transit time
• You will receive an order confirmation email after your purchase is completed
• Large ride-on vehicles may require additional preparation and packaging time

All products are carefully inspected and packaged before shipment to help ensure safe delivery.

3. Estimated Delivery Time

Standard Shipping

Estimated delivery time is typically:

• 3–7 business days after shipment for most orders

Large or Oversized Products

Ride-on electric cars, motorcycles, and larger items may require:

• 5–12 business days depending on destination and carrier availability

Delivery times are estimates only and may vary due to:

• Carrier delays
• Weather conditions
• High shipping volume periods
• Customs or regional delivery restrictions
• Remote delivery locations

We appreciate your patience during peak seasons and promotional periods.

4. Shipping Carriers

We primarily ship through trusted carriers such as:

• USPS
• UPS
• FedEx
• Other regional logistics providers when appropriate

Carrier selection may vary based on package size, weight, destination, and shipping efficiency.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing:

• Your tracking number
• A tracking link to monitor delivery progress

Please allow up to 24–48 hours for tracking updates to appear after shipment.

If you do not receive tracking information, please check your spam or promotions folder before contacting us.

6. Delayed, Lost, or Missing Packages

If your package is delayed or marked as delivered but cannot be located, please:

• Check around your property
• Contact neighbors or building management
• Verify the shipping address provided
• Contact the shipping carrier directly using your tracking number

If the package is still missing, contact us at:

[email protected]

Please include:

• Your order number
• Tracking number
• Description of the issue

We will work with the carrier to investigate the shipment.

Please note that once a package is marked as delivered by the carrier, responsibility may transfer to the customer unless the carrier confirms loss or delivery failure.

7. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information during checkout.

If an incorrect address is entered:

• We cannot guarantee successful delivery
• Additional shipping fees may apply for reshipment
• Returned packages may experience delays

We are not responsible for packages lost due to incorrect or incomplete shipping information provided by the customer.

8. Shipping Restrictions

Certain products containing rechargeable batteries may be subject to shipping restrictions depending on destination regulations and carrier policies.

Some oversized ride-on vehicles may not qualify for expedited shipping or delivery to P.O. Boxes.

9. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Photos of the product
• Photos of the packaging and shipping box

We will review the issue and work to provide an appropriate resolution.

10. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

MINI MOTORZ LAKEWOOD LLC
Email: [email protected]